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Frequently Asked Questions

  • How long does it take for my products to ship?
    Orders take 5-7 business days to arrive to the customer. If there are any delays after shipping please contact fedex customer service with your tracking number.
  • Where is Pure Shea Located?
    Pure Shea now based in Kansas City. Pure shea was previously based South Carolina and previous to that it was based in Maryland.
  • Are there any Physical stores where I can buy my Pure Shea products?
    Currently we have the Patapsco market in Maryland located at 1400 W. Patapsco Ave, Baltimore, MD 21230.
  • Can I use Shea Butter in my hair?
    Absolutely! our shea butter is all natural and can be used on your hair, skin, and body.
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